Here’s yesterday’s feedback from a client: “thanks for your help Tess. I wish I had contacted you long before.” The ongoing conflict is affecting the children and the parents. Mediation has helped to reality check her expectations on how Family Law works in Australia. Mediators are impartial facilitators. During this facilitation process, mediators can explore parenting options with both parents to come up with workable, realistic solutions that the family can live with. Cut the conflict – call a mediator.